Try to keep the cord as parallel to the rail of the garage door opener as possible.
Pro max garage door opener troubleshooting.
Check that the emergency release cord has not been pulled.
To test for the cause of this problem.
You may need to give the cord a slight yank to reconnect.
Plug a lamp or other device into the power outlet.
Genie pro max owner s manual 32 pages gps ic series pmx ic b series.
How to troubleshoot a promax genie.
The door won t reach the ground if the maximum level of force is exceeding during closing.
Your garage door may be disconnected from the opener.
See your owner s manual for more details.
Genie openers apply only limited force to the garage door during closing.
If the door functions fine with the hardwired wall switch it s likely the battery needs replacing in the remote control or keypad.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Check the lock switch on the wall console.
You should now be able to operate the door using the genie garage door opener.
This is related to the up limit switch.
Make sure it s not set to lock.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
The method to reengage the carriage depends on the model of garage door opener you own.
If there is no power check the circuit breaker and reset if required.
The sensitive electronics in the remote control or keypad can sometimes lose its programming and may need to be reset.
If this is the reason you will need to reengage the carriage.
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Check the connections at the power head.
Automatic chain drive belt drive garage door operator system.
Try making small adjustments.
Reprogram the remote control or keypad.
Pull emergency release cord and knob toward the motor.